Thank you for choosing Doonock. We are committed to providing you with a high-quality product that serves its intended purpose effectively. Please read this Return and Refund Policy carefully before making a purchase. By purchasing and using our product, you agree to the terms outlined below.
Return & Refunds
We offer refunds for purchases only in the following circumstances:
- Damaged Product: If you receive a damaged Emergency QR Keychain, we will provide a full refund. To be eligible for a refund, you must notify us within [X] days of receiving the product and provide photographic evidence of the damage.
Refund Process
Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. If approved, your refund will be processed within 7 business days, and a credit will be automatically applied to your original method of payment.
Exclusions
Please note that the following situations are not eligible for refunds:
- Normal wear and tear of the product
- Damage caused by misuse, abuse, accidents, or improper handling
- Failure to follow product instructions and guidelines
- Changes of mind or personal preferences
Contact Us
If you have any questions or concerns about our Return and Refund Policy, please contact our Customer Support team at support@doonock.com .
Changes to the Policy
We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By making a purchase, you acknowledge that you have read and understood our Return and Refund Policy and agree to its terms.
Thank you for choosing Doonock. Your safety and satisfaction are our top priorities.
